Both airports are good choice, below are things to consider:

1. Trang airport is closer and transfer cost is cheaper than Krabi airport.
   • To/From Trang Airport
     For Arrival, to get Koh Ngai in one day, flight arrival time might be before 3.30 pm.
     For Departure, flight should be departs after 11 am.
   • To/From Krabi Airport
     For Arrival, to get Koh Ngai in one day, flight arrival time might be before 2.30 pm. Or 2 pm. for an international flight.
     For Departure, flight should be departs after 12 am.
   • We have airport pick-up services for your convenience. Please visit our "How to get here" page
2. There are more flights operated between Bangkok - Krabi airport.
3. Flights between Bangkok - Trang: Most of them are fly to/from Don Muang Airport, there is only 1 flight fly to/from Suvarnabhumi International Airport*
4. Flights between Bangkok - Krabi: Flight operated to/from Don Muang Airport and Suvarnabhumi International Airport*
   
   *Suvarnabhumi International Airport is the airport that international flights are connected.

To get Koh Ngai by your own arrangement from Trang or Krabi airport, please visit How to get here.

Because there is no local people on the island, so there is no fresh market or supermarket here.

But small grocery shops for some daily used items, snacks and drinks can be found at a corner of each hotel/resort.

Yes, you can. 

At CoCo Cottage, you can pay with cash in Thai Baht and VISA or MASTER card (without extra fee).

ps: There is no bank neither nor ATM on the island.

No, it isn’t.

The resort is CLOSED during 16-30 May, June, and September.

The only difference is Sea sense cottage's terrace is stretching to canal. But terrace of Sea side cottage is stretching to beach.

Yes, we do.

The Emerald cave is including in a 3 or 4 islands trip. Cost is depending on the trip, boat type and number of passengers in the trip.

For an example, a trip to visit the Emerald cave cost is 600 THB/pax (minimum 4 pax sharing).

During December - April, there is 1 boat company organizes Koh Rok trip with speed boat 1-2 times a month (mostly on weekend). Price is 1,750 THB /pax (National park fee does not include). But the date will be set only a week before. So please recheck a schedule of the trip when you are at the resort.

Tip:
1. If you are going to stay in Koh Lanta before or after Koh Ngai, it's easier to take Koh Rok trip from there. 
2 Taking a private longatil boat is possible on the good weather day only. Booking will be accepted 1-2 days in advance.  Price started at 4,500 B for 2 pax (6 -7 hour). 

Yes, we do.

Masks & Snorkel gear = rental fee is at 50 B/day 
Fins (adult’s size only) = rental fee is at 50 B/day 
Life Jacket = Borrow for free

Yes, we do.

Fruit, eggs, vegetable salad, muesli, milk, yogurt, bread, pancake, fried noodles and rice soup are provided in our breakfast buffet line.
And resort’s restaurant also offers a vegetarian dish in a menu.

We do not offer a Gluten-free food. However, guest could bring gluten-free food, sauce or ingredients here with you. And our kitchen team is happy to cook a gluten-free for you.

Since we are on the island, a weather condition may cause a trouble to reach the island. Please follow our cancellation policy when the monsoon/thunder storm is issued.

No, we don't have massage service at our place.
But there are 3-4 of massage places on the island. The nearest one is around 500 meter from CoCo Cottage. Starting price is 350 B/hour. They only accept cash.