Frequently Asked Questions

Thank you for your attention
Should I fly via Krabi or Trang?

Things to consider:

  1. Trang airport is closer and transfer cost is cheaper than Krabi airport.
    • To/From Trang Airport
      For Arrival, to get Koh Ngai in one day, flight arrival time might be before 3.30 pm.
      For Departure, flight should be departs after 11 am.
    • To/From Krabi Airport
      For Arrival, to get Koh Ngai in one day, flight arrival time might be before 2.30 pm. Or 2 pm. for an international flight.
      For Departure, flight should be departs after 12 am.
    • We have airport pick-up services for your convenience. Please book via this form.
      Airport Pick-up Services
  2. There are more flights operated between Bangkok - Krabi airport.
  3. Flights between Bangkok - Trang are all via Don Muang Airport.
  4. Flights between Bangkok - Krabi, some airlines operated via Don Muang Airport. Some airlines are operated via Suvarnabhumi International Airport that most of international flights are connected.

To get Koh Ngai by your own arrangement from Trang or Krabi airport, please visit How to get here.

Are there a supermarket/local market on the island?

Because there are no local people on the island, so there is no fresh market or supermarket here.

But small grocery shops for some daily used items, snacks and drinks can be found at a corner of each hotel/resort.

How can I pay at the resort?

At CoCo Cottage, you can pay with cash in Thai Baht and VISA/MASTER card.

There is no bank neither nor ATM on the island.

Is Coco Cottage open all year round?

No, it isn’t.

The resort is CLOSED during 16-30 May, June, and September.

What is the different between Sea Sense and Sea Side cottage?

The only difference is Sea sense cottage's terrace is stretching to canal. But terrace of Sea side cottage is stretching to beach.

What is a family plan policy?

Child under 3 years old is not allowed to stay in a resort.

A Family cottage is only one room type that allows 4 people sharing. In case of a family cottage is not available, a family plan below would be considered:

  1. A family with 1 child (over 3 years old)
    • A child will be applied as extra person at 800 THB/night for sofa bed set up or extra bed (depend on a kind of room) and breakfast.
  2. A family with 2 children (both between 3-8 years old)
    • There is a maximum of 2 children allowed per room, when both under 8 years old.
      An elder child will be applied as extra person at 800 THB/night for sofa bed set up or extra bed (depend on a kind of room) and breakfast.
    • A younger child sharing bed with parents, additional breakfast applies 350 THB/night.
  3. A family with 2 children (one of them or both are over 8 years old)
    • A family needs to take 2 cottages.
  4. A family with 3 children
    • A family needs to take 2 cottages with 1 extra person.
Does the resort organize a snorkeling trip and how much does it cost?
Yes, snorkeling trip can be arranged or booked with our team at the resort. Trip's cost differ from 500-1,500 THB per person which depends on snorkeling spots and boat type.
Does the resort organize a trip to visit the Emerald cave?

Yes, it does.

The Emerald cave is including in a 3 or 4 islands trip. Cost is depending on the trip, boat type and number of passengers in the trip.

For an example, a trip to visit the Emerald cave cost is 600 THB/pax (minimum 4 pax sharing).

Does the resort organize a trip to visit Koh Rok?

During December - April, there is only 1 boat company organizes Koh Rok trip with speed boat 2-3 times a week. Price is 1,650 THB (National park fee does not include)

But the date will be set a week before. So please recheck a schedule of the trip when you are at the resort.

Do you have a mask and snorkel equipment for rent?

Yes, we do.

Masks & Snorkel gear, fins, life jacket is available for rent (adult’s size only).

Does the resort offer vegetarian friendly options?

Yes, it does.

Fruit, eggs, vegetable salad, muesli, milk, yogurt, bread, pancake, fried noodles and rice soup are provided in our breakfast buffet line. And resort’s restaurant also offers a vegetarian dish in a menu.

Does the resort offer Gluten-free options?

We do not offer a Gluten-free food. However, guest could bring gluten-free food, sauce or ingredients here with you. And our kitchen team is happy to cook a gluten-free for you.

What will be happened if I cannot get to the resort because of the monsoon?

Since we are on the island, a weather condition may cause a trouble to reach the island. Please follow our cancellation policy when the monsoon/thunder storm is issued.

Chic Chill Charm @ Coco Cottage

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